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sales communication.
Services: Consulting, training, coaching, mentoring
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Conduct professional sales talks
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Consultative sales and selling of complex products & services
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Conducting virtual client meetings
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Sales psychology and client needs: customer-oriented sales communication
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Dealing with objections
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Negotiation: strategies, techniques, dealing with manipulation, purchasing negotiations
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Skills: rhetoric, presentations, motivation, time management
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Professional sales: strategy, potential analyses, CRM, acquisition, customer classification
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Key Account Management
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Complaints and complaint management
Training formats: seminars (1 to 3 days), training series, virtual, hybrid
Languages: German, English
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